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Delivery Information    
For Hot Tub and Swim Spas:

This item is in stock now and ready for delivery within a 14 day period. Delivery service below is £350 inc VAT for anywhere within mainland England and Wales.

This service is ONLY available within mainland England and Wales. Please contact us if you live outside this area, as surcharges and/or warranty limitations may apply.

Delivery time is normally between 10am and 2pm (unless otherwise agreed), on a date agreed between the purchaser and the seller.

All delivery prices are inclusive of:

  • Delivery of the item to your address,
  • Moving the item from the vehicle to the intended location (excludes swim spas/exercise pools)
  • Installation
  • Filling
  • Water balancing
  • Handover tutorial,
  • On-site warranty

    Customer Requirements:
  • The customer must ensure there is sufficient access to move the item into the desired position.
  • The customer must ensure provision of a suitable hose pipe, with adequate water pressure, that will reach the intended site for the product.
  • The customer must ensure that the correct power supply has been installed by a suitably qualified electrician who is on-site at time of delivery to connect the item.
  • Due to initial heating times and chemical balance, the product may not be ready for use within the initial 12 hours from first switching-on.
  • Due to the complexities of our delivery schedules, we will require 4 working days notice prior to delivery should the purchaser wish to amend their delivery date.
  • Swim Spa/Exercise Pool customers have additional obligations, such as provision of a crane or other suitable lifting device, at their own expense, at time of delivery.

    PLEASE NOTE: We strongly advise you thoroughly read our pre-delivery guide and checklist for Hot Tubs and Swim Spas in order to ensure we can fulfil all of the above obligations. If this guide is not followed, we may not be able to complete some/all aspects of the delivery service. In such instances we will either leave the item on-site as-is, or re-fund the purchase price, excluding all delivery costs.

    For Massage Chairs:

    This item is in stock now and ready for delivery within a 14 day period.

    This service is ONLY available within mainland England Wales and Scotland, excluding Highlands.

    After you place your order, our couriers will contact you and arrange a convenient time for delivery.

    All "delivery" prices are inclusive of:

  • Delivery of the item to your address,
  • Moving the item to the intended location provided there is sufficient access

    Customer Requirements:

  • The customer must ensure there is sufficient access to get the item into the desired position.
  • The customer is advised to locate the item within reach of a 240v domestic wall socket.

    PLEASE NOTE: We strongly advise you thoroughly read our pre-delivery checklist in order to ensure we can fulfil all of the above obligations. If this guide is not followed, we may not be able to complete some/all aspects of the delivery service. In such instances we will either leave the item on-site as-is, or re-fund the purchase price, excluding all delivery costs.

    For Saunas:

    This item is in stock now and ready for delivery within a 14 day period.

    This service is ONLY available within mainland England Wales and Scotland, excluding Highlands.

    After you place your order, our couriers will contact you and arrange a convenient time for delivery.

    All "delivery" prices are inclusive of:

  • Delivery of the item to your address,
  • Moving the item to the intended location provided there is sufficient access

    Customer Requirements:

  • The customer must ensure there is sufficient access to get the item into the desired position.
  • The customer is advised to locate the item within reach of a 240v domestic wall socket.
  • The item will arrive flat-packed, some self-assembly may be required.

    PLEASE NOTE: We strongly advise you thoroughly read our pre-delivery checklist in order to ensure we can fulfil all of the above obligations. If this guide is not followed, we may not be able to complete some/all aspects of the delivery service. In such instances we will either leave the item on-site as-is, or re-fund the purchase price, excluding all delivery costs.

    For Chemicals and Accessories:

    This item is in stock now and normally dispatched within 3 working days. Delivery time is also around 3 working days.

    Please allow 7 working days from time of order until delivery. We will contact you in the unlikely event of any further delay.

    This service is ONLY available within mainland England Wales and Scotland, excluding Highlands.

    All "delivery" prices are inclusive of:

  • Delivery of the items to your address

    Customer Requirements:

    * If you are not in at time of delivery, the couriers may leave a card to arrange re-delivery.



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